From suppliers of extruders
To business Allies

We are always at the customer's side, at all
times, throughout the world

Choosing Bausano means choosing the certainty of a strong and reliable partner, able to team up and offer daily support. Our Company is present across the globe and is able to supply and reach any country, thanks to a team of specialised consultants at your service. We are where you need us, whenever you need us.

Direct Line

Our specialist operators are always available to compile your reports and oﬀer you real-time support to solve any problem.

Emergency Response

A team of technicians can reach you in 48 hours anywhere in the world, allowing you to restart production as quickly as possible.

Spare Parts Service

We have a large stock of spare parts for all our products, even those that are out of production, to guarantee minimum downtime even in the event of signiﬁcant breakdowns.

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With the customer, in realtime

The secret of Bausano's success is that we do not limit ourselves to designing and manufacturing efficient and top-quality products, but we are also responsible for the production efficiency and the results of the companies we serve. That is why we are always close to our customers, through constant support that starts before the purchase and continues over the years.

Acty - Remote Support Application

Our augmented reality software allows you to intervene remotely, in real-time, carry out ordinary maintenance procedures or resolve technical failures. Our remote experts can accurately diagnose the problem and find a solution, reduce the time spent to understand the problem and avoid unnecessary travel expenses.

The unique aspect introduced by this augmented reality software lies in the possibility given to remote experts to observe the problem that arises at the location of any customer in real-time, without moving from their desk.

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New Bausano Spare Parts Initiative

Each original Bausano spare part fulfils strict construction specifications, intensive controls and complete testing. This guarantees meeting the highest quality standards, it ensures extreme longevity and, therefore, also the exceptional cost to value ratio.
AND MUCH MORE! By ordering PARTS TODAY for your MD series Twin Screw extruder, Bausano will offer the technician’s operation to replace the purchased parts and perform a complete check up of the machine, at no extra cost. Technical intervention for the replacement of spare parts for a maximum of 3 days travel included.

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Take care of
your Bausano

At Bausano we care about the future of your business. One of our objectives as your ally and not just your supplier is to minimise the downtime that stops production and therefore creates a cost that can’t be depreciated.
This is why we have designed a tailor-made prevention plan for you that guarantees a supply of spare parts, barrels and screws that can be purchased at special conditions.

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Are you in urgent need of a spare part?

Whether one of your machines urgently needs a spare part or a technical intervention, we help you choose the right service taking care of your Bausano Extruder.

From suppliers of extruders To business Allies

We are always at the customer's side, at all times, throughout the world