We ensure a direct support service with specialised operators, to gather feedback and help the customer to solve problems in real time.
Our team of technicians is able to respond within 24 hours from your request, ensuring minimum production plant downtime and offering comprehensive consulting on machines and processes.
Spare parts service
Bausano offers a comprehensive range of original spare parts. We have a stock with all the main spare parts for our products, even for discontinued products. In this way we can reduce a customer’s downtime to a minimum.
Choosing Bausano means choosing the certainty of a strong and reliable partner, able to team up and offer daily support. Our Company is present across the globe and is able to supply and reach any country, thanks to a team of specialised consultants at your service. We are where you need us, whenever you need us.
With the customer in real time. We are where you need us, whenever you need us.
The secret of Bausano's success is that we do not limit ourselves to designing and manufacturing efficient and top-quality products, but we are also responsible for the production efficiency and the results of the companies we serve. That is why we are always close to our customers, through constant support that starts before the purchase and continues over the years.