Augmented reality for remote support

Is the smartphone and tablet app dedicated to all customers who have a Bausano extrusion plant!

Download it now!

The Bausano way

to minimize machine downtime

REMOTELY ASSISTS YOUR TECHNICIANS

The platform reduces the time required for an inspection and allows our technicians to obtain all the data remotely and quickly.

The use of wearable devices allows you to avoid the physical presence of our technicians.

DECREASES THE FREQUENCY OF ON-SITE INTERVENTIONS

With Bausano-Acty it is possible to intervene in real time on the fault and resolve it remotely.

SAVE TIME

AND MONEY

Download

Acty-Bausano

Download the application from the Apple or Google store of your mobile device.

It is available to all customers at no additional cost in order to compensate for the emergency linked to COVID-19 and the impossibility of carrying out on-site interventions.

Download it now!

Tell us

the 9-digit code

Tell us the 9-digit code you see in the display via chat or, if you are already in contact with us, call us directly with the “call” button.

Download it now!

Our technician will start the video assistance

  • On/Off Light
  • Switch Front/Back Camera
  • Take photo
  • Send text message
Download it now!

Advanced functions

This way both the Bausano technician and your technician will have the opportunity to interact using different static and dynamic drawing tools (arrows, lines, text, shapes...).

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Simultaneous translation

It is possible to activate an automatic translator that allows both our operator and the customer to read and listen the messages in their own language.

Leave us your feedback

At the end leave us your feedback on the assistance received, this will help us to serve you better and better!

Download it now!
Download it now!

Download the

Acty-Bausano application

Coronavirus Disease 2020

COVID-19 RESPONSE PLAN

The installation of the App takes place only after the activation of the service, by receiving the link for the installation via email. The Bausano-Acty App is compatible with Android 4.0 and Apple IOS 8.0 and higher and is NOT downloadable by the respective App Store.

Contact us for more information and to request the installation.

info@bausano.com